Ongoing staffing issues - who doesn't experience that?  But when it involved a disabled adult it is hard to pin down when emotional abuse takes place.   I let slip that an upcoming event is very important to Matt.  I used it to try to get him to follow directions. But now fear that staff will use it over and over like a threat.

Staff (O) said Matt was getting physical - really?  Or were they trying to get him to do something by putting his hat on his head or moving his jacket?  Matt will react - but does he instigate?  I have only seen him physical when being forced to do something he doesn't want to or if someone takes something that he feels belongs to him.